Phone: (407) 476-9124

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© 2016 by Yesenia Ortega, Your Personal Virtual Assistant, All Rights Reserved

Based in Orlando, Florida, U.S.A.

Virtual Assistant Services

let our EXPERTISE

work for you

 

My team and I have a broad range of skills and expertise that we will put to work for you.  As your Online Business Manager, I will ensure that all tasks are done efficiently and meet the service standard that my brand is committed to providing.  Through our packages, you'll receive service at a level you may not otherwise be able to afford by hiring a traditional, in-house employee.

 

We help with almost anything that’s legal, morally ethical and that can be done without being physically present. 

Some services provided are:

  • General Accounts Payable / Receivable / Budget Assistance / Bill Payments

  • Calendar Management: Booking Tours / Appointments / Employee Schedules

  • Recordkeeping

  • Email & Communications Management

  • Electronic Customer Service

  • Report Creation/Maintenance (Excel, PowerPoint, PDF)

  • Electronic File Organization/Maintenance/Cloud and Online Drive creation/organization

  • Social Media Account Creation/Maintenance

  • Online Reputation Management

  • Blog Articles/Content Writing

  • Email Newsletter Creation

  • Image Searches 

  • Data Entry/Word Processing

  • Translations

  • Mailings

  • Flyer Creation / Social Media Image Creation

  • Administrative Assistant tasks

 

Need help with other things that you don’t see on the list?  Just ask and I’ll let you know if it’s something I can help with. If there's a service you need that we don't offer I will do my best to recommend someone for you to contact for assistance.

 

Virtual Assistant Service Packages

 
Not sure what you need?
Then this is the package deal is for you!
 
"Decipher" Package
 
This starter package is ideal for the successful business owner that is challenged with keeping up with the day-to-day operations of their business and would like help but aren't sure what they can pass on.  I'll help you during the course of 7-10 days figure out what you can delegate for maximum results.  
1-week service period
Use the contact form to get pricing information
 
What you'll get:
 
  • Detailed Online Interview optimized for your business industry to decipher goals and current business operational situation. 
 
  • 1 Hour Phone Consultation: We'll discuss your online interview in detail and I'll gather additional information from you about your processes and standards of operations.
 
  • 1 Week Plan to Pinpoint Needs: I'll help you figure out what takes priority, what makes you money, where your time is best spent and what you can delegate for optimum results.
 
  • Business analysis based on information gathered from the questionnaire results and consultation to determine where you currently stand in your business and how to get where you want to go. 
 
  • Action Plan with recommended ideas to streamline work.
 
  • Recommendation for appropriate service(s) and/or Support Package.
 
 
Social Media Set-up Package
 
This package works best for solo entrepreneurs or small business owners that already have a logo and branding identity but now are ready to build an online presence to expand their marketing efforts.
 
Do you know what social media channels you want to be on but don't have the time or knowledge to get completely set up?  I can help! 
 
 
Investment cost:
$150 / each social media channel packaged deal
 
What you'll get:
 
For each social media channel you select you will get complete profile set up including:
 
  • Branding consistent with your existing web page or logo.
 
  • Uploading and resizing of logo picture.
 
  • Customized, branded banner to utilize the marketing space as best as possible.
 
  • Completed info page so clients/customers know how to reach you and what you offer. 
 
ADDITIONAL SERVICES:
 
FACEBOOK BUSINESS PAGE: $50 INCLUDES:
 
  • TWITTER FEED INSTALL
  • UPLOAD AND ORGANIZE UP TO 50 PICTURES
 
 
TWITTER: $50 INCLUDES:
 
  • FIND AND FOLLOW 75-100 OTHER PEOPLE IN SIMILAR OR COMPLIMENTING INDUSTRIES
  • CREATE TWO SECRET FOLLOW LISTS ACCORDING TO CLIENT REQUEST: (EXAMPLE: PROSPECTS, COMPETITION, ETC.) FOR EASY MONITORING
 
LINKEDIN: $100 INCLUDES:
 
  • OPTIMIZE PROFILE FOR OPTIMUM SUCCESS
  • RESEARCH AND JOIN GROUPS TO MAXIMIZE EXPOSURE TO  TARGET AUDIENCE
  • UPLOAD DOCUMENTS AND PHOTOS APPROPRIATE FOR PROFILE INFO (UP TO 25)
 
 
Set up already but need help with posting and social media communications?  See my Social Media Monthly Maintenance package.
 
 
 
Social Media Monthly Maintenance Package
 
This package works best for solo entrepreneurs or small business owners that already have their social media profiles set-up but need help finding and posting relevant content. They may also need help with monitoring and replying to direct messages, mentions, etc.
 
Investment cost:
$65 / week for packaged services for 2 of the following:
Facebook, Twitter, LinkedIn, Instagram
 
What you'll get:
 
- Online Business Manager
- Dedicated Social Media Account Manager
to service two of these:
 
FACEBOOK, TWITTER, LINKEDIN, INSTAGRAM accounts with the following:
 
 
  • 1 new posts per day shared to both accounts, optimizing industry keywords, based on research to analyze trends in your industry.
 
  • Posts at optimal times for that social media channel.
 
  • Custom graphics designed for informational posts up to 4 times/month. Examples: FAQ's, Little Known Facts, Testimonials, Expert Tips, etc. (part of the 1-2 posts per day)
 
  • Monitoring of all interaction with your profiles and engaging with others on your behalf to promote growth.
 
  • Detailed Analytics Reports & Recommendations for possible additional content creation.
 
ADDITIONAL SERVICES  for an additional price: CUSTOMIZED TO CLIENT NEEDS
 
  • Respond to direct messages and provide clients/customers with general information (based on client-provided templates)
 
 
 
Administrative Service Package Set-Up
 
 
This package works best for successful business owners who would like to stop working behind the scenes and focus on the aspects of the business that make them money and they enjoy.  If you realize you need help getting organized and implementing some procedures before even considering on-going help, then this is the starter package for you.  
 
Investment cost:
$375 / week for packaged services
 
What you'll get:
 
 
  • Special online interview to assess organizational current needs and processes in place, current customer service procedures already implemented and customer service concerns and priorities relating to each of these areas.
 
  • 1.5-hour consultation call to specifically analyze current organizational challenges and possible time-saving solutions as well as suggestions to provide your customers with superior customer service.
 
  • Email organizational set-up: Folders, Tags, Filters, Canned Replies, etc. for one email address.
 
  • Email clean-up: We'll organize existing emails and categorize correctly, deleting the unnecessary and archiving the others as needed. (*Applicable to inboxes with up to 2500 emails, larger inboxes will receive additional service quoting.)
 
 
  • Electronic online file creation / online cloud service set-up and organization
 
  • Quotes for any additional set-up services recommended for getting started. (Such as spreadsheet creation, SOP manual, etc.)
 
Set-up and ready to go?  Check out our Administrative Service Monthly Package. 
 
 
Administrative Service Package
 
This package works best for solo entrepreneurs or small business owners that manage most of their business aspects completely on their own and need to get hours back in the day to focus on more important tasks than the behind the scenes work.  
 
This package provides support on an Administrative Assistant level with the built-in addition of Customer Support Services. 
 
Investment cost:
$400 / week when pre-paying for a full month
 $550 / week when paying one week at a time
 
What you'll get:
 
- Online Business Manager
- Administrative Assistant
- Customer Service Representative
providing the following:  
 
 
  • Optional weekly call to discuss tasks/projects with your Online Business Manager.
 
  • Handling of email communications.
 
  • General accounting assistance. (We'll tell you whom you owe and who owes you).
 
  • Calendar Management
 
  • Spreadsheet creation and data entry. 
 
  • Letter writing and translations (English/Spanish) for business-related matters.
 
  • General Administrative Assistance.
 
 
ADDITIONAL SERVICES  for an additional price: CUSTOMIZED TO CLIENT NEEDS
(please ask for a quote)
 
  • Respond to direct messages and provide clients/customers with general information (based on client-provided templates)
 
  • Phone Answering Service (cold calling services NOT provided). 
 
 
Customized Monthly Retainer Packages Available
 
Don't see exactly what you need here?  No problem!  We also do customized packages for our clients to fit their particular needs.  Use our Consultation Form to contact me.  You'll get a free consultation to discuss your needs and I will then customize a package deal that works best for your business.  
 
Contact me today for your no obligation consultation!
Per Project Basis
 
Need help with one project? Contact me and we can work something out.  You'll never know unless you ask.